FAQs

Can I export my private keys?

• The ability to export your private keys is in development. In the interim, you can withdraw your funds at any time and disable Bullpen's access to your wallet through the Wallet Management Dashboard.

Can I import my own wallet?

• Currently, Bullpen only supports the embedded Telegram wallet we create on your behalf with your device's passkeys. This wallet will be securely created on your behalf, with no need to remember a seed phrase: It's all secured biometrically with your Passkeys

Why do I have to sign and submit all transactions in the trading bot?

• A common complaint with trading bots is accidental buys/sells. We think the additional confirmation is a good balance between speed and good UX. In the future, we will enable buys/sells without this confirmation as an opt-in feature

What benefits do passkeys provide me?

• See our post on Passkeys

What is Turnkey and how does it work?

• Bullpen utilizes non-custodial Turnkey wallets created with passkeys to create an embedded wallet within the telegram bot. This is the safest, most secure way to create a wallet within telegram

My transaction timed out. What happened?

• Transaction timeouts can occur when there is heavy network load or instability. This is simply the nature of the current Solana network.